Inbound Lead Calls - Hype Grow Labs

HypeGrow Labs Turn-Key Inbound Call Center Solutions

Launch a fully managed, compliance-driven call center for ACA, Spanish ACA Inbound, Final Expense, Medicare Advantage leads, Auto Insurance, and Property Insurance, with no hardware, no hidden fees.

Handle 300+ qualified leads per week with pinpoint transfer timing and real-time agent routing.

Rank Your Calls & Convert More Leads

Achieve industry-leading connect rates by leveraging our enterprise-grade dialer, local DIDs, and strict availability ping logic. Your prospects never land in voicemail or on a cell phone—they go straight to a live agent ready to close.

WORK PROCESS

How It Works

Account Provisioning

Within 24 hours we spin up your cloud dialer, assign dedicated DIDs, and configure campaign-specific settings.

Agent Onboarding

Invite your minimum three agents to log in via desktop or softphone—no equipment shipments or IT tickets required.

Go Live & Optimize

Inbound calls flow according to your timings (20 sec for ACA/Spanish ACA, 90 sec for Final Expense, 20 + 90 sec for Medicare Advantage). We monitor performance in real time and recommend refinements.

Features

Our Core Features

Enterprise-Grade Dialer

Cloud-hosted platform preconfigured for insurance inbound campaigns—plug in and start receiving calls immediately.

Dedicated Local Numbers (DID)

Increase answer rates with region-specific phone numbers, dynamically rotated to maintain carrier trust.

Real-Time Availability Ping

Calls only ring on logged-in, available agents—zero silent calls, zero wasted leads.

VoIP Integration

Use our built-in VoIP service or connect your own provider for crystal-clear audio and 99.9% uptime.

Transparent Performance Reporting

Live dashboards display call volume, transfer success, hold times, and agent metrics for continuous improvement.

Campaign Transfer Timings

1. ACA Inbound

Transfer Time: 20 seconds Benefit: Rapid handoff maximizes live pick-up rates and keeps prospects engaged.

2. Spanish ACA Inbound

Transfer Time: 20 seconds Benefit: Bilingual teams receive calls swiftly, improving satisfaction and submission accuracy.

3. Final Expense (FE) Inbound

Transfer Time: 90 seconds Benefit: Extended pre-qualification window ensures agents gather essential details before speaking.

4. Medicare Advantage Inbound

Transfer Time : 90 seconds & 20 seconds options Benefit: Choose a longer window for in-depth qualification or a fast 20 sec transfer when speed is paramount.

5. Auto & Property Insurance Inbound

Transfer Time: 90 seconds & 20 seconds options Benefit: Connect instantly with high-intent callers looking for auto or home insurance—perfect for fast quotes or deeper qualification.